Privacy Policy
Last updated: January 2026
At HUMOEN, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our movement assessment platform.
Information We Collect
Personal Information
When you create an account, we collect information such as your name and email address. If you subscribe to a paid plan, we collect payment information through our secure payment processor (Stripe).
Video Data
When you perform an assessment, we collect video recordings of your movements. These videos are:
- Encrypted during transmission and storage
- Processed by our analysis engine to generate your results
- Retained according to your plan's data retention settings (default 30 days)
- Deletable at any time through your account settings
Usage Data
We automatically collect certain information when you use HUMOEN, including device information, browser type, IP address, and usage patterns. This helps us improve our service and troubleshoot issues.
How We Use Your Information
We use your information to:
- Provide and maintain our movement assessment services
- Process your assessments and generate results
- Send you account-related communications
- Improve our analysis algorithms (using anonymized data only)
- Respond to your inquiries and support requests
- Comply with legal obligations
Data Sharing
We do not sell your personal information or video data. We may share information with:
- Service providers: Third parties that help us operate our platform (hosting, payment processing)
- Your designated professionals: If you're working with a coach or therapist using HUMOEN Pro, they can access your assigned assessments
- Legal requirements: When required by law or to protect our rights
Data Security
We implement industry-standard security measures including:
- TLS encryption for all data in transit
- AES-256 encryption for stored videos
- Regular security audits and penetration testing
- Access controls and audit logging
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and associated data
- Export your assessment results
- Opt out of marketing communications
Data Retention
Video data is retained according to your plan settings (default 30 days for individuals, configurable for Pro organizations). Assessment results and account information are retained until you delete your account.
Children's Privacy
HUMOEN is not intended for users under 16 years of age. We do not knowingly collect information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: HUMOEN Inc., [Address]
Terms of Service
Last updated: January 2026
By using HUMOEN, you agree to these Terms of Service. Please read them carefully.
Service Description
HUMOEN provides movement assessment services using video analysis technology. Our platform is designed for educational and informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.
User Responsibilities
You agree to:
- Provide accurate account information
- Maintain the security of your account credentials
- Use the service only for lawful purposes
- Not attempt to reverse engineer or exploit our technology
- Not upload content that violates others' rights
Medical Disclaimer
HUMOEN is not a medical device and our assessments are not medical diagnoses. Our results are for informational purposes only. Always consult with a qualified healthcare provider before starting any exercise program or if you have concerns about your movement or health.
Intellectual Property
HUMOEN and its content, features, and functionality are owned by HUMOEN Inc. and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of your video content but grant us a license to process it for providing our services.
Limitation of Liability
To the maximum extent permitted by law, HUMOEN shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our service.
Termination
We may terminate or suspend your account at any time for violations of these terms. You may delete your account at any time through your settings.
Governing Law
These terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.
Contact
For questions about these Terms, contact us at [email protected].
